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One thought on “The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results

  1. Midwest Book Review says:
    3 of 4 people found the following review helpful:
    5.0 out of 5 stars
    The Perfect Server is a well-rounded instructional capable of educating one’s entire staff., June 9, 2007
    By 
    Midwest Book Review (Oregon, WI USA) –

    This review is from: The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results (DVD)

    The Perfect Server: Create a Waitstaff that Dazzles, Delights, and Delivers Results is a DVD-format training package created especially to help train one’s restaurant waitstaff in both the everyday needs and the subtle nuances of serving customers with consummate professionalism. Instruction topics include how to look the part, prep the restaurant, present the menu, serve the meal, read body language, what to do if disaster strikes, handle food sanitization and safety, and much more. From short demonstrations of “Jane’s” expertise versus “John’s” mistakes on the job, to printable extras ranging from lists of wine pairings to kitchen prep terms to common server lingo, to quiz sections that staff members can complete to earn codes that can be authenticated online for a printable certificate of mastery, The Perfect Server is a well-rounded instructional capable of educating one’s entire staff. 1 hour 34 minutes, color.

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