TCL, one of the world’s best-selling TV brands, and Roku, America’s most popular streaming service have come together to bring the latest in technology and design. We’ve simplified the smart TV so you can instantly enjoy endless entertainment. Choose from more than 2,000 streaming channels that feature 200,000 movies and TV episodes plus live sports, news, music, kids and family, food, science and tech, fitness, foreign language and so much more.
Really Like It We have had this TV for a couple of weeks. Since we don’t subscribe to cable, we mostly watch local news and occasionally local sport. We also have Amazon Prime and watch the odd free movie or rent one to watch on my computer monitor.So when it came time to purchase a new TV we approached it the same way we approached buying a house. We made a list of the features we wanted (a SmartTV with Wifi, streaming channels, Amazon Prime, at least 50” and affordable at around the $500 mark). After looking at our options in terms of price and convenience, we decided that it made the most sense to purchase it through Amazon Prime.After much research, we decided that the TCL TV’s offered the best value, met our budget requirements, and our decision to purchase the TV through Amazon enabled us to purchase the TV with interest free financing over 6 months.Appearance.The TV came in a large box with the stand hardware: remote, power…
Amazing TV — and OUTSTANDING Customer Service!! UPDATE: 7/10/15: I am editing my review – so much has happened with TCL Customer Support since writing my original review…I must say I have never experienced such OUTSTANDING Customer Service!!! After seeing my review, TCL asked me to contact them regarding the problem TV, stating this was definitely an uncommon issue, and they wanted to do everything possible to remedy the situation — not only just for me, but to make sure no other customers had to experience the same issue. I was asked to send the defective tv directly to TCL and not back to Amazon so TCL could troubleshoot and make every effort to resolve the problem. A shipping label was provided. They stand behind their product and wanted me to experience the TV I had purchased, so they offered to send it to me directly after a replacement had been viewed and tested at their center first. Thank you to the TCL rep: Chris L. for such prompt method of handing the situation and consideration!!Now to the TV itself…